82 years of craftsmanship, customer relationships and local business! 💎⌚️

We visited Palmer’s Jewelry to learn what it takes to remain a successful independent jeweler in an ever-changing industry.

Owner Jessica Jackson shared insights on industry trends, supply and demand, and how technology has made custom jewelry more accessible. We also got a behind-the-scenes look at their in-house craftsmanship, from hand-carving wax molds to restoring family heirlooms.

Adam Parrish shared how 35 years of watchmaking experience led to Kokomo Watch Company, which specializes in watch repairs and restorations while also designing and producing its own line of watches!

Jessica shared one of the best parts of their work: “We get to be a part of people’s happiest moments.”

A great reminder that successful businesses are built on people, relationships and trust.